Failure to Interrogate (1332); Inappropriate or Unexpected Reset (2959)
Health Effect - Clinical Code
No Clinical Signs, Symptoms or Conditions (4582)
Date of Event
09/02/2021
Type of Reportable Event
Malfunction
Additional Manufacturer Narrative
Implant date is estimated to have occurred in (b)(6) 2017.
Event or Problem Description
During a clinic follow-up, the device was observed to be in back-up (bvvi) mode.Additionally, when trying to download the device image, the device was unable to be interrogated.Technical support was contacted, but no intervention has been performed at this time.The patient was stable and will continue to be monitored.