| Model Number |
JN744 |
| Medical Device Problem Code |
Residue After Decontamination (2325)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/23/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Manufacturing site evaluation: investigation on-going.Additional information / investigation results will be provided in a supplemental report.
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Event or Problem Description
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It was reported that there was an issue with jn744: bottom f/cont.3/4 perforat.Height: 187mm.According to the complaint description, residues were found on containers.Small rust colored and red dots or marks appear in the container.There was no described patient harm.Additional information was not provided.Additional patient information is not available.The malfunction is filed under aag reference (b)(4).
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Additional Manufacturer Narrative
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Based upon investigation results, this event was re-evaluated and is considered no longer reportable due to risk file - no malfunction or serious injury.Investigation results: visual investigation: the product arrived in a decontaminated condition with scratches and marks on the surface.Furthermore, the wall of the product is deformed, and we found deposits.The investigation was carried out visually and microscopically.We made a visual inspection of the products, here we detected some scratches and marks on the surface, a deformed wall, and deposits inside the product.Batch history review: due to the fact that no lot number was provided, a review of the device history records for the complained device is not possible.The review of risk assessment revealed that the overall risk level (severity 2(5) x probability of occurrence 2(5)) according to din en iso 14971 is still acceptable.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.According to the quality standard, a material defect and production error can most probably be excluded.Investigation leads to the assumption that the deposits was caused by reprocessing failure.Based upon the investigations results a product safety case(psc) was initiated.Any action regarding capa will be addressed with this case.
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Search Alerts/Recalls
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