H3, h6: it was reported that a polarstem stem inserter was cracked or broken.As this was noticed upon field inspection, there was not patient involvement.The device, used in treatment, was not returned for evaluation.Thus, the relationship between the reported event and the device cannot be confirmed.The product history was reviewed.There was no further complaint reported for the batch in scope.A review of the production documentation did not reveal any deviations from standard manufacturing processes.There is no indication that the part failed to match specification at the time of manufacturing.Since the failure is not described in detail and no picture or part is available, the root cause cannot be determined.There is insufficient information available to determine any contributing factors.Should the part be returned, the complaint will be reopened.To date, no further actions are deemed necessary.The device will be monitored for further similar issues.
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