| Model Number |
53612 |
| Medical Device Problem Codes |
Component Missing (2306); Component Misassembled (4004)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/25/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The device was not returned.
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Event or Problem Description
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It was reported that the male intermittent catheters came defective, because they were all missing the sleeve.Replacement order was done.It was noted that the patient had been using the product for more than 90 days.
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Event or Problem Description
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It was reported that the male intermittent catheters came defective, because they were all missing the sleeve.Replacement order was done.It was noted that the patient had been using the product for more than 90 days.
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Additional Manufacturer Narrative
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The reported event is inconclusive as no sample was returned for evaluation.A potential root cause for this failure could be "mechanical failure".It was unknown whether the device had met specifications.Based on patient code 2645 the product does not appear to have been used.However, the product is intended to be used for treatment purpose but it was unknown whether the product had caused the reported failure.A review of the device history record did not show any problems or conditions that would have contributed to the reported issue.Therefore, no additional action is required at this time.The device was not returned for evaluation.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labeling review was not performed because a review of the label could not have prevented the reported failure.H11: section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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Search Alerts/Recalls
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