Model Number P10.7-80B305 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/26/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned for evaluation.The root cause is unable to be determined at this time.If any additional information is provided, a supplemental report will be submitted.
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Event Description
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Information was received that the patient's nail appeared to not be lengthening.A revision procedure was performed in order to create a new osteotomy.The nail still would not lengthen so it was swapped out.The swapped nail was able to lengthen and the patient is doing well.
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Manufacturer Narrative
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Device evaluation: visual inspection of the returned product showed scratches and dents, and the nail was revealed to be fully retracted.X-ray images of internal components revealed a damaged anti-jam washer.X-ray images on the released work order were also verified and showed no signs of anti-jam washer failure.The length of the nail as received was measured at 302.90 mm.The nail was functionally tested and was unable to distract or retract with the electronic remote controller (erc) and high-speed magnet.As a part of the investigation, the device history records were reviewed and indicated the length of the nail was 303.90 mm at time of manufacture.The difference between the measurement of the nail at time of manufacture and return for complaint was 1mm.The shorter length measured at the time of the complaint investigation indicate that the nail had been retracted.The nail was determined to be jammed due to repeated retraction force from improper use of the erc.The erc unit may have been held in the incorrect orientation during the lengthening sessions causing the device to be retracted instead of being distracted.Device records review: a review of the dhr documents indicated that the nail was manufactured by the specified requirements at that time and met all of the required quality inspections before shipment.
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Event Description
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No additional information was provided.
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Search Alerts/Recalls
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