| Model Number |
UM-S20-17S |
| Medical Device Problem Code |
Material Separation (1562)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/27/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The device referenced in this report has not been returned to olympus for evaluation.The definitive cause of the user's experience cannot be determined at this time.The investigation is ongoing.This report will be updated upon completion of the investigation or upon receipt of additional relevant information.This report has been reported by the importer on mdr# 2951238-2021-00411.
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Event or Problem Description
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It is reported by the customer, an unspecified procedure was performed using an ultrasonic probe.The procedure went great.Once the probe was removed from the patient it was taken to the reprocessing room, where it was noticed that the radial transducer (tip) was missing from the probe.The probe is stretched about 12 inches longer than their new one, and is much thinner.The sheath that the transducer sits in is not broken.An x-ray was performed on the patient and the transducer was not seen inside the patient.The customer confirmed there was no harm to the patient.Additional details regarding the patient and event have been requested.At this time, no additional information has been provided.
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Additional Manufacturer Narrative
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This report is being updated to provide investigation findings.New information is reported in d8, h4, h6, and h10.The device history record (dhr) for the complaint device has been reviewed and it is confirmed that the device met all design and quality specification when it was shipped.The investigation is based on information provided by the customer.The device was not returned to olympus for evaluation, therefore, the user's complaint of missing ultrasound probe and stretched sheath could not be confirmed.The definitive cause of the user's experience could not be determined.
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Search Alerts/Recalls
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