The healthcare professional (hcp) reported through a manufacturer representative that the patient experienced issues with both her implant and recharger.The patient observed the following errors on her patient controller: rm03, rm04, ¿trying to recharge¿ with a cross, ¿no device found,¿ ¿no internal device found,¿ ¿system error,¿ ¿! software update,¿ and ¿intellis 3.0 243.Qf_port.¿ no further event information was reported; no complications were reported or anticipated.Additional information was received from the manufacturer representative reporting that the patient was tasered four times in (b)(6) 2020 and the ins has not worked properly since.The ins has not worked since (b)(6) 2020.The patient was laying on the sofa and all of a sudden their skin felt like it was on fire, so they got up and the ins was actually burning them from the inside out.The patient called the device manufacturer right away and was advised to turn everything off.The patient went to the hospital for reprogramming but there was nothing that could be done.The patient received so many error codes.The patient was getting absolutely no relief from their ins.
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