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Product complaint # (b)(4).Event year is reported as 2021; however exact date of event is unknown.Additional product code: hwc.Complainant part is expected to be returned for manufacturer review/ investigation but has yet to be received.Reporter is a j&j representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on unknown date, patient underwent for a procedure.During the procedure, the aiming arm "hooks" both snapped off, and the drill bit was hitting the nail through the triple sleeves.It is unknown if the procedure was successfully completed.Patient status is unknown.This complaint involves five (5) devices.This report is for (1) insertion handle/ radiolucent medium.This report is 1 of 5 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h4, h6: part: 03.043.021.Lot: 81p3383/ manufactured date: january 29, 2021.A manufacturing record evaluation was performed for the finished article lot and no non-conformances were identified.Visual inspection: the insertion handle/ radiolucent medium (pn: 03.043.021 ln: 81p3383) was returned to r&d team in zuchwil.During the analysis of the complaint the fracture was confirmed for the aiming arm that caused the complaint condition.However, no defects were identified with the insertion handle.Functional test: due to absence of the all the mating device (drill bit) the complete functionality of the device cannot be performed, however since the hooks were snapped, this could have caused the insertion handle to not appropriately assemble with the aiming device and caused the alignment issue with the drill bit.However no issue was identified with the functionality of insertion handle.Can the complaint be replicated with the returned device? no, as the issue happen due to mating device (aiming arm).Dimensional inspection: a dimensional inspection was not performed due to the complex geometry of the part.Document/specification review: based on the date of date of manufactured, the current and the manufactured drawings were reviewed.Insertion handle: no design issue or discrepancy is found.Complaint confirmed? no.Conclusion: the complaint cannot be confirmed for insertion handle.There were no issues identified with this product that would contribute to this complaint condition.During the investigation, no product design issues or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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