The codman programmer (id 823192r) was returned for evaluation.Device history record (dhr): the product 823192r for serial number (b)(6) (lot # 4042694), and the lot met specifications when released failure analysis: the inspection in integra usa has no reported error message issue.Device has been reset, checked and returned to customer.The root cause of the issue reported by customer could not be determined as the device worked correctly.However, the possible root cause for this issue reported by the customer could be due to a technical problem of the system or to programmer/transmitter malfunction, valve malfunction.
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