It was reported that patient wasn't able to get implant to charge; they could only get the reposition antenna screen. when patient tried connecting to implant with patient programmer they got poor communication so they couldn't turn their therapy on with the patient programmer.They said that normally when they turned therapy on they felt a rush that felt like them being electrocuted. they haven't charged the implant in about a year because they had been in the hospital without their charging equipment.Patient was in the hospital because they had fallen in january, hit their head on the sidewalk, got a brain bleed and head trauma.Patient said that they want to use their deep brain stimulation therapy because they are real shaky now.It was reported that the patient cannot recharge ins.Technical services (ts) reviewed overdischarge scenario and how to perform physician mode recharge (pmr).Reviewed with the manufacturer representative (rep) if patient does not have recharging equipment, patient is likely in overdischarge.The rep will need to address replacement of equipment first as the patient cannot go home and recharge his implant once out of overdischarge.Ts reviewed how to start pmr and how to clear por.The rep stated the patient did not have access to recharger for 3-4 months.Additional information was received from the rep reporting he was able to successfully perform the pmr and get ins to recharging normally, however, he was unable to read with tablet.Ts reviewed the ins needs to be charged at least 25% in order to read with tablet.Rep asserted he did not charge beyond getting the ins out of overdischarge.We also discussed clearing the por on tablet.Rep plans on meeting patient again tomorrow to clear the por, due to office needed to close.Will request patient charge ins at home.
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