| Model Number |
GBX500S15 |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/21/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging an issue related to a continuous positive airway pressure (cpap) device's sound abatement foam.There was no report of patient harm or injury.The end user indicated that ozone or another unapproved cleaning and disinfection method was used.This issue was reported to the fda per 21 cfr 806.The device will be corrected per res 88058.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices. the manufacturer previously received information alleging an issue related to a cpap device's sound abatement foam.The end user indicated that ozone or another unapproved cleaning and disinfection method was used.There was no report of patient harm or injury.Repeated attempts to have the device and components returned for evaluation and investigation were unsuccessful.The manufacturer believes they will be unable to gather additional information.The manufacturer is submitting an updated report at this time.If pertinent information becomes available to the manufacturer at a later date, a follow-up report will be filed.Section h6 updated in this report.
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Additional Manufacturer Narrative
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Additional information was received on sep 01, 2022 and section h11 should be reported as: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging an issue related to a cpap device's sound abatement foam.The end user indicated that ozone or another unapproved cleaning and disinfection method was used.There was no report of patient harm or injury.The device was returned to the third-party service center for further evaluation.The device was evaluated.There was no mention of visual findings to the external part of the device.The internal aspect of the device was inspected.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed.There were no errors found.The third party service center concludes that they could not confirm the customer's allegation and there was no visible foam degradation.Device was corrected.Sections d8, d9, h2, h3 and h6 has been updated in this report.
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Search Alerts/Recalls
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