A steris service technician arrived onsite to inspect the table and was unable to duplicate the reported event.During his inspection, the technician heard a clicking noise while sliding the table towards the head end.The table is not under steris service agreement for maintenance activities; the user facility is responsible for all maintenance activities.The technician replaced the table slide assembly, tested the table, confirmed it to be operating according to specification, and returned it to service.No issues have been reported.
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The slide assembly was returned to steris for evaluation, and it was found that the internal gears were damaged.As the gears were damaged, this prevented the tabletop from remaining locked.An exact cause of the damage to the gears could not be determined.The user facility was provided a replacement slide assembly which was installed shortly after the reported event.No issues have been reported with the replacement slide assembly.
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