| Model Number |
EDNS-9001 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/29/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer reported that their prefense monitor is not any displaying any etco2 data.No harm or injury was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event or Problem Description
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The customer reported that their prefense monitor is not any displaying any etco2 data.No harm or injury was reported.
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Event or Problem Description
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The customer reported that the prefense (edns) monitor was not displaying etco2 data.No harm or injury was reported.
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Additional Manufacturer Narrative
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Details of complaint: the customer reported that the prefense (edns) monitor was not displaying etco2 data.No patient harm was reported.Investigation summary: as no devices were returned for evaluation relating to this event and no troubleshooting was performed, the reported issue could not be confirmed.As such, a root cause cannot be determined.Due to the age of the complaint, additional information is unlikely to be available.No further issues have been reported.No similar issues were discovered relating to etco2 and this prefense monitor.Possible root causes may be related to improper set-up, incorrect settings, a damaged cable, or a malfunctioning co2 monitor.A serial number review of the reported device does not reveal additional related complaints.A complaint history review of the customer's account does not reveal trends for similar complaints.The following fields contain no information (ni), as attempts to obtain the information were made, but not provided: a2 - a6 b6 b7 d10 attempt #1 09/10/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2 09/17/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #3 09/24/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.
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Search Alerts/Recalls
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