The criticool involved in the incident has not been returned to belmont for investigation.No clinilogger data has been provided for review.There is insufficient information available to determine a potential root cause at this time.Without results of the investigation, we note the following: the criticool also offers two patient modes, adult and neonatal.The user manual states: "the default settings are different for adults and for neonates.Both can be set by the user per the protocol used at each hospital.The user should set the appropriate patient mode in settings when setting up the machine." the manual also instructs the user to do the following upon starting up the criticool system: "confirm that the patient mode is set to your desired choice (adult / neonate).If you wish to change the selection, refer to patient mode on 4-9." belmont has requested that both the unit and clinilogger data be returned for evaluation.No patient injury was reported.The manufacturing records for this serial number were reviewed and no anomalies were identified.A review of past complaints indicates that this was an isolated incident; no trend has been identified for this type of issue.A supplemental report will be submitted when additional information becomes available.
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The following report was received involving a criticool: "surface cord "seems too heavy" at connection to criticool machine, causes alarms and requires manual override · during first use, machine reverted to adult mode, requiring manual override.".
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