Model Number N/A |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/14/2021 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Report source foreign: (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported the circulated items in the warehouse identified the sterile package damaged.No patients were involved.Attempts have been made and additional information on the reported event is unavailable at this time.
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Manufacturer Narrative
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Visual evaluation of the returned product/photographs provided identified the following: damage to sterile blister and debris inside the sterile packaging which is consistent with the appearance of foam debris from the foam packaging.The sterility has not been breached.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.The condition of the device when it left zimmer biomet is conforming to specification.The root cause of the reported event can be attributed to transit damage and a packaging design issue.A corrective action has been previously raised to implement improved packaging changes.These packaging changes will reduce the number of transit related packaging damage events.Upon investigation, it has been determined that the debris in the sterile packaging meets the acceptable criteria and product is conforming to specifications.Event is no longer considered reportable, and initial report should be voided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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