It was reported to philips, that the defibrillator had a malfunction.And the therapy board was replaced twice, but it's doing it constant now.Following the initial call, additional information was not provided.And there has been no further documented action by the customer.The bench repair work order was updated, as the 45 days had passed with no reply from the customer.The device was not evaluated or repaired.And no further information was made available.Philips is unable to rule out that a malfunction did not occur.As additional information is unavailable, a definitive cause for the alleged failure could not be determined.The available information from this report does not support that this malfunction represents a systemic, design, or labeling problem.No additional investigation is required at this time.H3 other text: no reply or response from the customer.
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