Udi: (b)(4).The customer reported discrepant creatinine measurement.The samples were run on a phox ultra abg analyzer, serial number (b)(6) with calibrator pack lot 21147030/ part number 48836, qc pack lot 20174053/ part number 48928, creatinine sensor lot 20325009, creatinine membrane lot 21144010.The event was first observed on august 31, 2021.The same patient was run on their chemistry refeerence analyzer.As per the customer, there was no patient harm or medical intervention.The consumables were not returned for evaluation, however, testing of retained membranes, lot 21144010, met the acceptance criteria for performance check and qc level 5.The results were also compared to reference analyzer and found to be within acceptance criteria.The bias observed by the customer could not be reproduced.Device history records (dhr) reviews for the phox ultra abg analyzer, sn (b)(6), phox ultra calibrator, lot 21147030, phox ultra chemistry auto qc, lot 20174053, phox ultra creatinine sensor, lot 20325009, and phox ultra creatinine membrane, lot 21144010, were performed by the quality control manager.The review included an assessment of the production, testing, and release of the analyzer, reagents and consumables.No abnormalities or concerns were observed; the dhr indicated that the released product met all specifications.Based on information provided by the customer, it is unclear if customer performed daily performance checks.It is possible that the performance check solution was not analyzed on daily basis that resulted in erroneous creatinine results.Customer reported satisfactory result and no other actions were identified.Nova will continue to monitor, no further action is required at this time.
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