| Model Number |
313.97 |
| Medical Device Problem Code |
Device-Device Incompatibility (2919)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Complainant part is expected to be returned for manufacturer review/ investigation but has yet to be received.Occupation: reporter is a j&j representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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Device report from synthes reports an event in (b)(6) as follows: it was reported that on an unknown date the holding sleeve is not properly holding the screw anymore due to overuse.There was no procedure and patient involvement.This complaint involves one (1) device.This report is for (1)holding sleeve.This report is 4 of 4 for (b)(4).
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Service and repair evaluation: the customer reported the holding sleeve was not holding the screw properly.The repair technician reported the device had a damaged component.Damaged component is the reason for repair.The cause of the issue could not be determined.Spring was replaced.The item was repaired per the inspection sheet, passed synthes final inspection on 20-oct-2021 and will be returned to the customer upon completion of the service and repair process.Attached service record router completed through operation 30.Finalized service record will be archived in tungsten document management system.The evaluation was confirmed.The device was deemed serviceable and will be returned to the customer, no design or manufacturing issues were identified therefore it has been determined that no corrective and/or preventative action is proposed.Device history lot: part: 313.97.Lot : 3239898.Manufacturing site: hagendorf.Supplier: n/a.Release to warehouse date: 21 august 2009.Expiration date: n/a.A manufacturing record evaluation was performed for the finished article lot and no non-conformances were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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