Model Number EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM |
Device Problem
No Device Output (1435)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/09/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Return of the suspect acquisition module is anticipated.Evaluation of the module will be included in a follow-up report upon its return and investigation completion.
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Event Description
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A customer reported an epiq 7c ultrasound system shut down during a watchman study.The study in progress was completed successfully after rebooting the ultrasound system.A philips service engineer replaced the acquisition module to repair the system.There was no patient or user harm associated with this event.
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Manufacturer Narrative
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A thorough investigation was performed, and the issue was not able to be reproduced.The replacement of the acquisition module resolved the immediate issue.
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Search Alerts/Recalls
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