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A review of the device history record traceable to the reported lot number, indicates that the product was processed and released according to the product¿s acceptance criteria.Two combined consumable fluidics management system (fms) cassettes paks were returned and visually inspected.Surgical residue was in the cassettes and manifolds.The barb of the light blue auxiliary port (aux) suction connector was broken in the first sample, stress marks were observed, on the broken area.The submerge leak test was performed on both cassettes and no leakage was detected.The samples were tested with the returned irrigation and aspiration (i/a) manifold from sample two using a calibrated console representing the current software version.The samples primed and tune with the ultrasonic handpiece, the 0.9mm air bypass (abs) tip, and the infusion sleeve from the lab stock.The samples passed the intra ocular pressure (iop) calibration successfully.Fluid flowed from the balanced salt solution (bss) bottle to the drain bag without any interfering.No leakage was detected.And no message code appeared on the screen.The cleaning process was able to be performed after functional testing was completed.The samples passed functionality testing.Based on the analysis of the returned sample, the customer's event is related to user handling.The barb of the light blue aux suction connector was broken in one of the samples.And stress marks were observed, on the broken area.A broken light blue connector barb can result in product leakage.Both samples were tested with the returned i/a manifold in good condition.And no leakage was detected.After an investigation of this complaint.It has been determined, that no action will be taken at this time as the root cause is related to improper usage.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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