| Model Number |
366664 |
| Medical Device Problem Codes |
Short Fill (1575); Volume Accuracy Problem (1675)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/07/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation summary: bd had not received samples, but a photo was provided for investigation.The photo was reviewed and the indicated failure mode for underfill was observed.Additionally, ten (10) retention samples from bd inventory were evaluated by functional testing and the issue of underfill was not observed.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint has been confirmed for the indicated failure mode of underfill.Bd was not able to identify a root cause for the indicated failure mode.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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It was reported when using the tube lihep plh 13x75 2.0 plbl gn, the device experienced underfill or low draw of a tube with blood.The following information was provided by the initial reporter.The customer stated: it was reported that tubes are underfilling.Customer claims tubes are not filling to the white line on the label.Ed states the tubes stop filling automatically between 1-1.5ml resulting in short samples.
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Search Alerts/Recalls
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