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Age or date of birth, weight, and ethnicity: unknown, information not provided.If implanted, give date: not applicable, as there is no indication that the lens was implanted if explanted, give date: not applicable, as there is no indication that the lens was implanted; therefore, it was not explanted.Initial reporter telephone number: (b)(6).Device evaluation: the product was returned to the manufacturing site for evaluation.Visual inspection under magnification revealed viscoelastic residue on the cartridge.The plunger and pushrod were observed in advanced position.The cartridge tip was observed deformed and cracked, the cartridge tube was also observed cracked.The lens was observed stuck at the cartridge tip section.Based on the sample evaluation, there is no evidence to suggest that the complaint unit has been affected by the manufacturing process.The condition in which the sample returned is consistent with a product that was handled and prepare for surgical process.The complaint issue reported was verified.Based on the analysis of the returned device, there is no indication of product quality deficiency.Manufacturing record review: the manufacturing records for the intraocular lens were reviewed.The product was manufactured and released according to specification.A non conformance report (ncr) was found during record review.However, the ncr did not contribute to this complaint.A search of complaints related to this production order (po) was performed.The search revealed two additional complaints from this production order number.Product deficiency not identified.Conclusion: as a result of the investigation there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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