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Model Number PT-000029 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Hyperglycemia (1905); Nausea (1970); Numbness (2415)
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Event Date 10/03/2021 |
Event Type
Injury
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Manufacturer Narrative
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The device has not been returned/received to date.If the device is received, a supplemental report will be submitted with the investigation results.We are unable to determine if any product condition could have contributed to the reported er visit and hyperglycemia.Lot release records were reviewed and the product lot met all acceptance criteria.Specifically, a pod is paired to a pdm and put through simulated use testing including communicating with the pdm, deployment, delivering fluid, occlusion detection, and freedom from hazard alarms.
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Event Description
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It was reported that the patient visited the emergency room (er) due to high blood glucose (bg) levels of 27 mmol/l (486 mg/dl) nausea and numbness on the face, while wearing the pod on the arm between 24 and 36 hours.At the hospital, the patient was placed on an intravenous (iv) drip of saline and given insulin manually through injections with some extra ones to take home.
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Manufacturer Narrative
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The device was received and evaluated.The device data shows that the pod delivered 1067 pulses, however the spring latch was found to be restraining the clutch spring tine in the stored energy state.This indicates that the spring latch was misaligned.Consequently, when the ratchet gear was manually advanced the plunger did not descend in the reservoir and fluid did not pass through the fluid path.The misaligned spring latch prevented the customer from receiving their intended insulin dose.
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Search Alerts/Recalls
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