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Additional narrative: complainant part is not expected to be returned for manufacturer review/investigation.Reporter is a j&j sales representative.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device history lot - no ncr's were generated during production.Device history review - review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that, during a procedure the tooth on the insertion handle broke off, not allowing the nail to engage.The surgeon had to switch systems and use another nail instead.Procedure was completed successfully with five(5) minutes surgical delay.This report is for one (1) 10mm ti lateral entry femoral recon nail-ex/380mm/lt-sterile.This is report 3 of 3 for complaint (b)(4).
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