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(b)(4) is the initial importer of the device which is a commode.The device has not been returned for evaluation.We are filing this report in an overabundance of caution.We will submit a follow-up when additional information becomes available.The end-user fell while using the device in the shower.It was noted that the device was missing a screw.The caregiver tried to break her fall since she is a small frame person.The caregiver called her granddaughter to the bathroom to help lift the user who was complaining that her head was hurting.She was taken to the emergency room.They took a ct scan and gave her medicine.
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