Information was received from a patient who was implanted with an implantable neurostimulator (ins) for gastric stimulation and gastrointestinal/ pelvic floor.It was reported that the patient had difficulties with stimulator shocking her where pacer is at.Patient stated they can be doing nothing and it shocks them.It doesn't last long but it is just uncomfortable and she is curious on what can be done.Patient stated they say hcp, explained that they think it is malfunctioning but hcp keeps saying as long as the battery life is good they think it is fine.Hcp thought it could be a voltage problem.Shocks have been happening over a month or so now.Also the other day it did something when went through the device in the store and the alarm alarmed by the door and she didn't have anything in her hand.Patient said they did not have any falls or accidents.Patient said their device operates at high voltage or it doesn't work for them.Patient is still getting nauseated so they didn't want the hcp to turn down the voltage.Patient went to another hcp for a second opinion and they said the battery was ok.Patient wants to do an ed, upper endoscopy to check the wires.The patient said they both checked the battery and said the battery was ok.Technical services suggest running an impedance test and the patient thought they had run that test.Technical services explained to the patient they don't know what is causing the issue and they would need to continue working with their doctor.If their hcp has questions on testing the stimulator system patient can call technical services.No further complications were reported at this time.
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