Contact office address: (b)(4).
Based on the available information, this event is deemed to be a reportable malfunction.
To date no additional information has been received.
Should additional information become available, a follow-up report will be submitted.
(b)(4).
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The end user applied 1 out of box of 10 wafers and it caused pain to the stoma.
She further stated that "when cutting wafer, some sharp edges were left, which cut a bit into her stoma" (possibly resulting in pain/discomfort).
She was not cutting beyond the cutting guide.
The sharp edges were after the wafer was cut.
Reportedly, the pouch was not the correct size for her stoma.
The end user continued to use the product.
No photo available is available at this time.
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