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Initial reporter is a synthes employee.The dhr of product code: 186850018.Lot : atpb2c was electronically reviewed and no non-conformances were observed during the manufacturing process.The product was released on: february 25, 2016.Visual inspection: the sky variable s-d scw 18mm ti (part# 186850018, lot# atpb2c, qty# 1) was returned and received at us customer quality (cq).Upon visual inspection, it is observed that the screw is broken at the shaft.No other issues were observed with the device.Device failure/defect identified? yes.Dimensional inspection: dimensional inspection of the relevant feature of the received device was not performed at cq due to the design of the device.Document/specification review: the following drawing(s) was reviewed: 4.0mm variable self-drilling screw, 10-20mm, prius acp: current and manufactured revisions.No design issues or discrepancies were found during this investigation.Complaint confirmed? yes.Investigation conclusion: the complaint is confirmed for the sky variable s-d scw 18mm ti (part# 186850018, lot# atpb2c, qty# 1).A definitive root cause could not be identified for the reported issue with the available information.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based upon these results, no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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