| Model Number |
70805-70 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
09/17/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned as of this report.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.A dhr (device history review) for the freestyle lite meter was reviewed and the dhr showed the freestyle lite meter passed all tests prior to release.Dhr for the freestyle strips was reviewed and the dhr showed the freestyle strips passed all tests before release.Retain testing was performed for the freestyle strips and all units performed within specification and passed.If the product is returned, the case will be re-opened and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.
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Event or Problem Description
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The customer reported receiving erratic readings on their adc blood glucose meter.Customer reported receiving readings of 112 mg/dl and 19 (lo) mg/dl within 10 minutes.The results when plotted on a parkes error grid fell into the "c" zone showing the difference in values to be clinically significant.There was no report of death, serious injury, or mistreatment associated with this event.
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Search Alerts/Recalls
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