It was reported that, during set up for a meniscus repair, when the box of the meniscus mender was opened, the device was fractured.The procedure was completed with a s+n back up device.No significant delay and no patient injury or other complications were reported.Out of the box failure.
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H3, h6: the reported device, intended for use in treatment, was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.There was a relationship found between the subject device and the reported incident.A complaint history review concluded this was a repeat issue.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A review of the customer provided image found the suture loops both significantly bent at the junction between the shaft and the hub.No fracture can be seen, but the quality of the image is poor.The complaint was confirmed, and the root cause was associated with device design.A corrective action for this failure mode is in place.If the product associated with this event is returned at a future date, this investigation will be reopened for evaluation.
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