Date of event: unknown.Investigation summary: samples were received and an investigation was performed.This is the 13th complaint for the reported lot number.A review of the manufacturing records was performed and no non-conformances were raised in association with this type of event for this lot.Bd was able to duplicate or confirm the indicated issue and based on trend analysis no further action is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Corrective/preventative action (capa) has been initiated.Investigation conclusion: a complaint history check was performed and this is the 13th related complaint for needle hub separates on lot # 0125308.Manufacturing (holdrege) will be notified of the observed issue.A review of the device history record was completed for batch# 0125308.All inspections and challenges were performed per the applicable operations qc specifications.There was one (1) notification [200893682] noted for out of spec shield pull.Based on the samples and/or photo(s) received the investigation concluded: confirmed: bd was able to duplicate or confirm the customer¿s indicated failure complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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