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Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The investigation was performed considering complaint description, cs reports, and system history.Prior to system usage, the user noticed liquid on the detector and then called siemens service.It was found that cooling liquid was leaking from the cover of the x-ray tube onto the cover of the detector.A detailed investigation revealed that the leakage originated from the connector between the water cooler and the x-ray tube.It was a very slow leak, so no breach occurred or would have been expected to occur.According to the information given, the user came into contact with the cooling liquid.As no further information is available and no health consequences have been reported, it is assumed that the liquid was touched by the user and thus he had skin contact.Since this liquid (antifrogen n water-mixture 34% from clariant) could be only harmful if swallowed or could be harmful through prolonged or repeated exposure, further the user had most likely washed his hands after contact, health consequences are very unlikely or even impossible.The defective connector as well as all related connector sealings (o-rings) have been replaced as part of service activity.Due to material aging and weakening, the occurrence of leakage cannot be completely prevented.The occurrence rate of the identified cause has been checked and no error accumulation has been identified.The occurrence rate is below the defined threshold, therefore, no corrective action is necessary.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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