As reported, during a flexible ureteroscopy with laser, the orange support sheath of a ngage nitinol stone extractor broke.The user advanced the extractor through the flexible ureteroscope and found the orange support sheath was fractured.A new product was used to complete the procedure.No portion of the device was left within the patient.This did not result in the need for additional procedures or prolonged hospitalization.No adverse effects to the patient occurred due to this occurrence.
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Event summary: as reported, during a flexible ureteroscopy with laser, the orange support sheath of a ngage nitinol stone extractor broke.The user advanced the extractor through the flexible ureteroscope and found the orange support sheath was fractured.A new product was used to complete the procedure.No portion of the device was left within the patient.This did not result in the need for additional procedures or prolonged hospitalization.No adverse effects to the patient occurred due to this occurrence.Investigation - evaluation.A document-based investigation was performed including a review of complaint history, device history record, manufacturing instructions, quality control data, and the instructions for use (ifu).The complaint device was not returned; therefore, no physical examinations could be performed.A review of the device history record found no non-conformances related to the reported failure mode.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other related complaints from the lot have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.A review of complaint history records shows no other complaints associated with the complaint device lot.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: caution: this device is conductive.Avoid contact with any electrified instrument.Caution: sterile if the package is unopened or undamaged.Do not use if package is broken.Caution: federal (u.S.A.) law restricts this device to sale by or on the order of a physician.Important: enclose device in sheath before removing from tray/holder.Important: excessive force could damage device.Store in a dark, cool, dry place.The complaint device was not returned.Based on the provided information, it can be concluded that the orange support sheath near the device handle separated during use, which would have prevented the basket from opening or closing.The cause for the damage was unknown.Excessive force may have been inadvertently applied to the device, however no information was known regarding device handling, therefore the cause of the issue could not be conclusively determined.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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