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Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Reporter is a synthes employee.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Investigation summary visual inspection: the 13.0mm medullary reamer head (p/n: 352.130, lot # pe04834) was returned and received at us cq.Upon visual inspection it was observed that the reamer head blades were dull.No other issues were identified with the returned device.Device failure/defect identified? yes functional test: the functional test was not performed as the device was received by itself.However, the alleged dull/will not cut condition can be confirmed as the received condition of the complaint device was felt and determined to be dull.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Furthermore, the complaint relevant dimensions cannot be checked for dimensional accuracy, because of the design of the device.Document/specification review based on the date of manufacture, the current and manufactured revision of drawings were reviewed.Can the complaint be replicated with the returned device(s)? unable to perform complaint confirmed? yes investigation conclusion the complaint condition is confirmed for the 13.0mm medullary reamer head (p/n: 352.130, lot # pe04834).There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot product #: 352.130 synthes lot #: pe04834 supplier lot #: pe04834 release to warehouse date: 14 may 2021 supplier: precision edge surgical product no ncrs were generated during production.Device history review review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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