| Model Number |
N/A |
| Medical Device Problem Code |
Device Contaminated During Manufacture or Shipping (2969)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/24/2021
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).Report source: (b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported during the incoming inspection at the warehouse in (b)(4) a team member found debris in the sterile packaging.Attempts have been made and there is no further information at this time.
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Event or Problem Description
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No further event information available at the time of this report.
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Additional Manufacturer Narrative
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(b)(4).Reported event was confirmed as visual evaluation of the returned product found black debris in the sterile packaging with the seal intact.Device history record was reviewed and no discrepancies relevant to the reported event were found.The condition of the device when it left zimmer biomet is non-conforming to specification.The root cause of the reported event is the operator not following the work instructions provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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