The device was not evaluated on site by a qualified technician because this event is associated with a user (patient) error.Based on the information received by the nurse, the home patient did understand that they made a mistake.The home patient was re-trained after the incident.A service history review was performed and revealed that the device has no previous service events; therefore, servicing did not cause or contribute to the reported event.The ak96 operator's manual instructs the user about the correct connection of disposables to the machine."to avoid patient blood loss and blood hemolysis, it is important to follow the manufacturer¿s instructions for use of the dialyzer and the blood lines.When attaching the blood lines always ensure that all connections are properly secured and that no part of the blood lines have been kinked.If the heparin pump is not to be used, especially ensure that the cap at the end of the thin line used for heparin solution, is properly closed." "check all necessary clamps.If the heparin pump is not to be used, especially ensure that the cap at the end of the thin line used for heparin solution, is properly closed." should additional relevant information become available, a supplemental report will be submitted.
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