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A review of the manufacturing and inspection records for this lot number was conducted, and no deviations or non-conformances relevant to the complaint were recorded.This lot number, as given, does not match the part number, as given.The procedure in the complaint, as given, indicates that a 360-2080-01 biopince fullcore biopsy instrument 18g x 20cm (part number) and/or a mcxs1810bp co-axial needle 18g x 10cm (lot number) was used in a bone biopsy procedure, and broke during the procedure.The biopince line is designed to be used in soft tissue.No response was given after three attempts to reach out and clarify the information provided.According to the product experience report, there was no sample to be returned.Additionally, no photographic or visual evidence of any kind was provided which would have allowed for the allegation to be reviewed.Without such evidence, this complaint could not be confirmed and determining a definite root cause and corrective action is not possible.
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