(b)(4) is the initial importer of the device which is a hospital bed.
The device has not been returned for evaluation.
We will be filing a follow-up when additional information is available.
We are submitting this report in an overabundance of caution and to be timely.
The end-user is nonverbal.
While under caregiver supervision the occupant fell out of the device.
She landed face down and hit her eye.
She sustained a bump on her eye.
They were waiting for the doctor to do an x ray and make sure everything was ok.
A follow-up visit is expected from the doctor.
The caregiver believes that a piece, a screw, is missing off the rail on one side of the device.
She is unaware of when this piece became missing.
She is seeking reimbursement for the repairs of the unit and a technician coming.
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