| Model Number |
397.70 |
| Medical Device Problem Code |
Device-Device Incompatibility (2919)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/27/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Complainant part is not expected to be returned for manufacturer review/investigation.Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that on (b)(6) 2021, the handle for gauges and chisels, quick coupling was found that the interchangeable tamp would no longer lock into the handle.There was no surgical delay.The procedure was successfully completed.This report is for one (1) handle for gouges & chisels qc.This is report 1 of 1 for (b)(4).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.D4: lot h4: part: 397.700.Lot: 2500329.Manufacturing site: bettlach.Release to warehouse date: june 10, 2009.No ncrs were generated during production.Review of the device history record showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Visual inspection: the complaint device, handle for gouges & chisels qc (part no- 397.70, lot no- 2500329) was returned to cq west chester for investigation.Upon visual inspection, no issues were identified on the device.The photograph received for investigation was also reviewed and the findings were consistent with physical device evaluation.Functional test: a functional test could not be performed during s&r evaluation.The complaint cannot be replicated as a functional test was not performed.Service and repair evaluation: the customer reported that in the handle for gauges and chisels the interchangeable tamp would no longer lock into the handle.The repair technician reported that the device functioning could not be tested.The cause of the issue could not be determined.The reason for repair was warranty replacement.The item is being scrapped as it is being replaced under warranty and will be forwarded to customer quality.The evaluation was unconfirmed.Document/specification review: this device was manufactured in the year 2006 according to the dhr review.A relevant drawing from 2006 cannot be found in agile or windchill due to the part being older than 15 years.The current document for the part is se_498315 rev d and it was released in the year 2021.Dimensional inspection: this is identified to be a post manufacturing damage, hence a dimensional inspection was deemed irrelevant.Complaint confirmed: no, the complaint cannot be confirmed based on the available information.Investigation conclusion: the complaint on the device cannot be confirmed.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/ specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot part: 397.700, lot: 2500329, manufacturing site: bettlach, release to warehouse date: 10.June 2009.No ncrs were generated during production.Review of the device history record showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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