Updated fields; b4, g3, g6, g7, h2, h3, h4, h6, h10, h11.Corrected fields: g1.A getinge technician was not dispatched to evaluate the unit because the customer reported that the unit has not been repaired because of parts delay.Good faith efforts (gfe) attempts were made to the customer to obtain additional information on this complaint event.The customer provided partial information and stated not to be contacted anymore.Not related to the reported issue, a getinge field service engineer (fse) performed a full scheduled preventive maintenance with all calibration, functional and safety checks to meet factory specifications.Unit passed all calibration, functional and safety test per factory specifications.The pm was completed and the iabp was then released to the customer and cleared for clinical service.
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