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Investigation findings: this pulse navigation inaccuracy event was investigated via the capa process.As part of the investigation, nuvasive personnel visited the hospital to observe the conditions of the system and the environment in which it was used at this site.This onsite visit found significant damage to the cios spin and evidence of damage to the cios arrays.Therefore, the root cause for this event is likely damage to cios arrays from collision with other equipment or walls/doorframes after installation and calibration procedures with cios spin.Cios arrays are installed and calibrated with cios spin by qualified nuvasive representatives.Once installation, calibration, and in-service training is provided by qualified nuvasive representatives, the system is transferred to hospital personnel at which time the cios spin and pulse system are transported within the hospital to applicable storage location(s) and the operating room(s) for clinical use.If during transport there is collision of the cios arrays into walls, doorframes, other equipment, etc., there is a high probability that the calibration is no longer valid and may result in inaccurate navigation performance.As part of capa, the following actions were implemented in relation to the root cause of this event: labeling was applied to the cios arrays to help highlight and warn users to take care in handling of the components.Accuracy confirmation of the system prior to use was implemented to prevent an inaccurate system as a result of the cios arrays experiencing collision/damage during transit throughout the hospital.If the system is found to be inaccurate, the system is calibrated per requirements to ensure the navigation system is unaffected by collision/damage events.Nuvasive representatives perform field system calibrations on an as-needed basis prior to scheduled day of surgical cases.New cios arrays were developed and implemented to reduce the likelihood of arrays being hit by the c-arm user and subsequently causing an out of calibration issue.
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