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(b)(4).Date of event: unknown; captured as awareness date.Batch #: ml20095611.Additional information was requested and the following was obtained: the cannula nor the tip of the probe broke off.The probe did not break off inside the patient.The procedure aborted and did not get rescheduled.The patient did not suffer any consequences.Probes are both being sent out soon.Investigation summary: call home was reviewed for system (b)(4).A pr20xt, (b)(4), was connected to channel 3, tested, and put into tissu-loc.There was a probe temperature error on probe 3.The probe was retested and put into tissu-loc, then issued another such error.The probe was retested again then set to ablate for 10:00, 65w.The ablation completed without error.One and a half minutes later, the probe issued a high number of probe temperature measurement errors.A new probe, (b)(4), was connected to channel 2 and tested.There was a probe temperature measurement error one second into the test.Another such error occurred 5 seconds after the test fail.Both probes were disconnected and this marked the end of the case.Probe (b)(4) (0 uses) was investigated at neuwave.The cannula was broken off at the 16cm mark from the tip.There was also heat shrink and thermocouple damage from the 3-8cm mark from the tip (see additional images).The root cause of the damage is unknown since no additional information was available.Analysis does not reveal the root cause of the reported failure.No further investigation will be conducted on this complaint.Complaint information will be included in complaint trending that is reviewed by the applicable pqss drb on a regular basis to determine if further action is necessary.Lot ml20095611 was reviewed (in process sn (b)(4)).Manufacture date: 10/8/2020.Expiration date: 5/31/2024.There were no problems seen during the manufacturing and testing of this lot.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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