| Model Number |
TPUC G3 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/08/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is ongoing.
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Event or Problem Description
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There was a complaint of questionable total protein urine/csf gen.3 results for 1 patient tested with two cobas 8000 c502 modules.The cobas 8000 c502 module serial numbers were (b)(4).The sample type was urine.The patient¿s initial result on module a was 100 mg/l; the repeat was 100 mg/l.The patient¿s initial result on module b was 100 mg/l; the repeat was 100 mg/l.The patient¿s sample was tested on an unspecified competitor's analyzer via a qualitative test and received a negative result.The patient¿s sample was tested with a pyrogallol red method and received a result of 7 mg/l.It is unknown if the questionable results were reported outside the laboratory.
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Additional Manufacturer Narrative
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The investigation results and the customer results are comparable and within the expected range.A reagent issue can be excluded.The investigation found the observed differences are consistent with the underlying differences in test principles.The investigation did not identify a product problem.
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Additional Manufacturer Narrative
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The customer stated they had provided the incorrect units of measurement as "mg/l" initially.The correct units of measurement are mg/dl.Please refer to the attached data for updated customer results.The patient's complained sample was investigated by the manufacturer.Please refer to the attached data.
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Search Alerts/Recalls
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