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Model Number 7167X |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Corneal Abrasion (1789); Discomfort (2330)
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Event Date 10/03/2021 |
Event Type
Injury
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Manufacturer Narrative
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Age or dob, weight, ethnicity: unknown/no information.Additional concomitant product contact lens, unknown model, and type.All pertinent information available to johnson & johnson surgical vision, inc., has been submitted.
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Event Description
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Consumer reported that he experienced severe irritation in his eyes when wearing his contact lenses which he maintained with consept 1-step.After an hour he visited an eye clinic.He was informed that his eye was scratched and was prescribed hyaluronic acid eye drops of and levofloxacin ophthalmic solution.It was reported the product was properly used.At the time of this call his eyes had recovered.No further information was provided.
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Manufacturer Narrative
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Additional information section d9: device available for evaluation? yes.Section d9: date returned to manufacturer: nov 15, 2021.Section h3: evaluated by manufacturer: yes.Device evaluation: product chemical test was conducted to the returned sample, all the tested items met the product specification, no product deficiency was confirmed.Manufacturing record review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.Complaint data was trended by the reported lot number zj04286.One complaint was reported in the previous 12 months.No product deficiency was confirmed for the similar issue conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc., has been submitted.
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Search Alerts/Recalls
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