The initial failure description was that the rotaflow "flow fluctuates".The failure occurred during patient treatment and the device has been exchanged with a backup device.No harm to any person has occurred.A getinge service technician checked the affected rotaflow (serial#(b)(6)).The technician was unable to reproduce the reported failure.The rotaflow is working within the specifications.The device has been returned for clinical use.Based on these investigation results the reported failure could not be confirmed.However the failure mode "flow fluctuates" can be linked to the following most possible root causes according to our risk management file (dms# (b)(4)).Bubble/flow sensor failure, e.G.: 1.Dried contact gel; 2.User forgot renewing contact gel.In order to avoid reoccurrence of the reported failure, the user will be informed to follow the chapter in the instruction for use heart-lung support system rotaflow system| 4.3 | en | v14.According to instruction for use (instructions for use | 4.3 | en | 14; chapter 2.2.6) the flow measurements are less accurate with flows less than 2 lpm (liters per minute).An independent external flow measurement must be used in this flow range.The specifications in the ifu, chapter 13.6.1 describe a tolerance of up to + - 0.3lpm plus an off set drift of max.0.05lpm.The device is therefore within the specifications.6.2 reapplying ultrasonic contact cream.- the ultrasonic contact cream can dry out and impair the functioning of the integrated flow/bubble sensor.In the "free" mode, the ultrasonic contact cream must be reapplied every 48 hours or as soon as the error message [sig!] appears.In the "stand al" mode, the ultrasonic contact cream must be reapplied every 48 hours or as soon as the error message [faultbub] appears.- the error message [sig!] indicates an error in the integrated flow/bubble sensor, which may result in an incorrect flow display.The rotaflow centrifugal pump still continues to function.If the error occurs during lpm mode, the rotaflow system switches back to rpm mode automatically.The product in question was produced in 2010-01-01.The review of the non-conformities has been performed on 20212-12-16 for the period of 2010-01-01 to 2021-10-21.It does not show any non-conformity in regard to the reported product and failure.There is no indication on manufacturing issues occurred during this time, thus production related influences are unlikely.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.
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