Customer does not have any additional information to provide.The device is returned and an evaluation completed for it.Upon inspection and testing, it was observed that the bending section was broken with metal sticking out.The customer¿s complaint of broken bending section was confirmed.Additionally, it was noted that the distal end rubber insulation was leaking and the drum unit was corroded.Evaluation is ongoing.Supplemental report(s) will be submitted when any relevant new information is available.
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This report is being supplemented to provide additional information, based on the legal manufacturer's final investigation.And to correct information provided on the initial report.The following sections were corrected: g2, a review of the device history record found no deviations, that could have caused or contributed to the reported issue.Based on the results of the legal manufacturer's investigation, it was surmised, that excessive force was applied through user manipulation of the bending section, resulting to damage of the bending tube.The instruction manual identifies, the following related verbiage: ¿precautions: perform a leakage test on the endoscope, after each precleaning procedure.Do not use the endoscope if a leak is detected.Use of an endoscope with a leak may cause a sudden loss of the endoscopic image, damage to the bending mechanism, or other malfunctions.Use of a leaking endoscope, may also pose an infection control risk.Inspection of the endoscope: inspect the external surface of the entire insertion section, including the bending section and the distal end for dents, bulges, swelling, scratches, peeling of coating, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, protruding objects, or other irregularities¿.The instruction manual identifies the following, additional related verbiage that may reduce/prevent occurrence of the suggested event by device handling: ¿do not operate the angulation control lever with excessive force in a narrow space to the opposite direction from the bending direction, while the distal end of the endoscope is not moved.The bending section may be damaged.Check the tip position of the endoscope and the shape of the bending section using fluoroscopy, etc.Do not insert the insertion tube with excessive force and twist.Do not insert the insertion tube with excessive force into the ureter or calix.The bending section may be damaged¿.Olympus will continue to monitor field performance for this device.
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