Model Number 328438 |
Device Problem
Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.The customer's address is unknown.(b)(6), usa has been used as a default.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A review of the manufacturing records was performed, and no non-conformances were raised in association with this type of event for this lot.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
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Event Description
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It was reported that bd insulin syringes with bd ultra-fine¿ needle was damaged.The following information was provided by the initial reporter: it was reported by the medical professional, the plunger is uneven.
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Manufacturer Narrative
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The following fields were updated due to additional information: d10: device available for eval yes.D10: returned to manufacturer on: 2021-12-03.H6: investigation summary: customer returned (8) 3/10cc, 8mm, 31g syringes in an open poly bag from lot # 1109198.Customer states that the plunger is uneven.All returned syringes were examined and all exhibited a deformed stopper in the barrel.A review of the device history record was completed for batch# 1109198.All inspections and challenges were performed per the applicable operations qc specifications.There was one (1) notifications noted that did not pertain to the complaint.Bd was able to confirm the customer¿s indicated failure (deformed stopper).
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Event Description
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It was reported that bd insulin syringes with bd ultra-fine¿ needle was damaged.The following information was provided by the initial reporter: it was reported by the medical professional, the plunger is uneven.
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Search Alerts/Recalls
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