| Model Number |
BOET3211 |
| Medical Device Problem Code |
Separation Failure (2547)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/24/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zimmer biomet complaint number (b)(4).
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Event or Problem Description
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It was reported the implant is stuck with the mount and is not possible to remove it.Doctor placed other implant in the same surgery using other mount and other implant.
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Event or Problem Description
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No further event information is available at the time of this report.
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Additional Manufacturer Narrative
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Zimmerbiomet complaint number: (b)(4).H3: device evaluated by manufacturer: change ¿no' to 'yes.' h10: additional narrative.One implant and mount were returned for investigation.Visual evaluation of the as returned product identified the malfunction.Implant is stuck with the mount and is not possible to disengage/release.Functional testing was performed, and the mount was not able to be disengaged from the implant.A pre-existing condition noted on the per was moderate bone density (type ii).The reported device was located on tooth 13 (fdi).The customer did not provide any pictures or x-rays.Review of appropriate documentation:documents reviewed: biomet 3i dental implant ifu (p-iis086gi) rev h - 07/2021 / biomet 3i restorative products ifu (p-iis086gr) rev f ¿ october 2019 information identified: warnings and precautions.Dhr review (boet3211): dhr review was completed for the subject lot number (2020020233).It was confirmed that all operations and inspections were executed as per applicable procedures.No deviations or non-conformances, which could have caused or contributed to the reported event were noted as part of the dhr.Complaint history review: boet3211: complaint history review was performed for the reported lot number (2020020233) for similar events and no other complaint was identified.Review completed utilizing keywords: ¿does not disengage/release¿ post market trending review: feb post market trending was reviewed and there were no actionable events or corrective actions for the reported event (does not disengage/release) or product.No actionable items have been triggered that will affect complaint handling on our end for this month.Based on the available information, device malfunction did occur and the reported event was confirmed.
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Search Alerts/Recalls
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