| Model Number |
NT510 |
| Medical Device Problem Code |
Separation Failure (2547)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/13/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zimmer biomet complaint number (b)(4).
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Event or Problem Description
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The doctor confirms that once the implant was placed, he cannot remove the mount because it is stuck in the hexagon.The doctor confirms that the procedure was completed with another implant on the same day and that the patient did not suffer any kind of impact with his health.
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Event or Problem Description
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No further event information is available at the time of this report.
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Additional Manufacturer Narrative
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Zimmerbiomet complaint number (b)(4).The following sections have been updated: b4: date of this report b5: describe event or problem g3: date received by the manufacturer h1: type of report, follow-up number h2: follow up type h3: device evaluated by manufacturer: change ¿no' to 'yes' h6: evaluation codes h10: additional narrative one implant was returned for investigation.Visual evaluation of the as returned product identified no apparent malfunction with returned devices.Signs of use.Functional testing to recreate the reported event revealed, devices were able to disengage as intended.A pre-existing condition noted on the per was low bone density (type iii).The reported device was located on an unknown tooth site (fdi) and was placed and removed on the same date.The customer did not provide any pictures or x-rays.Review of appropriate documentation: document reviewed: biomet 3i restorative products ifu (p-iis086gr) rev f - october 2019 & biomet 3i dental implant ifu (p-iis086gi) rev h - july 2021.Information identified: contraindications, warnings, precautions and potential adverse events.Per the applicable ifu, under the section 'precautions', it is stated that improper technique may lead to device failure.Dhr review: dhr review was completed for the subject lot number (2019101389).It was confirmed that all operations and inspections were executed as per applicable procedure.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Lot was inspected and passed all acceptance criteria by qa.Complaint history review: complaint history review was performed for the reported lot number (2019101389) for similar events and no other complaint was identified.Review completed utilizing keywords: 'does not disengage/release' post market trending review: march post market trending was reviewed and there were no actionable events or corrective actions for the reported event (does not disengage/release) or product (nt510).No actionable items have been triggered that will affect complaint handling on our end for this month.Therefore, based on the available information, device malfunction did not occur and the reported event was unconfirmed.
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Search Alerts/Recalls
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