It was reported that there was a tear in the packaging of the hls set when it arrived from shipping.There we no tears in the shipping material.Not used on patient.No harm was reported.The affected product was technically investigated at the laboratory of the manufacturer on 2022-03-22.During visual inspection a hole was detected within the tyvek cover of the hls intellipack.The sealing of the tyvek cover was still intact.After opening of the intellipack 1 it was detected that the velcrostraps (attached to the hls module) was fully detached because it slipped.Additionally, weld points of the welded inlay of the intellipack 1 were no longer intact.Thus the reported failure "tear in the packaging of the hls set " could be confirmed.The root causes of the reported failure "puncture in top of hls set packaging" were determined to be a detachment of inner and outer tray due to a weld failure resulting in dislodging of the hls module into the tyvek foil as well as a loose principle of packaging of parts which caused free space for movement during transport which damages the sterile tyvek cover and creating holes.Maquet cardiopulmonary has already triggered a corrective action within the capa process in order to improve the design to prevent such packaging damage in the future.The affected product was produced before the corrective action was implemented.The corrective action contains of implementation of adequate fixed inlay within tray and secure accessory items within the packaging of hls set.The production records of the affected hls set (batch #3000160186 ) were reviewed on 2022-03-24.Following steps are performed with a 100 % inspection: welding of inlay.Packaging.Final check.According to the final test results, the hls module with serial number (b)(6) passed the tests as per specifications.The occurrence rate regarding the above complaint is below the acceptance rate.Thus, no remedial action required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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